▸ 20+ years in telecommunications and software industries
▸ 14 years in various roles in Cisco, working with cutting-edge technologies, managing global customers and multimillion dollar contracts
▸ 10+ years working with and leading global, multi-cultural and remote teams
▸ Experience and track record of building services organisations
▸ Versatile professional with corporate, start-up and entrepreneurial experience
▸ Bachelor in “Economics and IT” from UNWE Sofia and Master of Business Administration from the Edinburg Business School, Heriot Watt University (finishing summer of 2021)
Desislava begins her career as an engineer over 20 years ago. She took her first job while still in university supporting the customers of a small Bulgarian software company and founding a local Internet Service Provider, which was later successfully acquired. Her progress saw her joining the Silicon Valley start-up PostPath in their office in Sofia, Bulgaria where she was responsible for developing and implementing the company’s customer support strategy. She then joined Cisco Systems, through the acquisition of PostPath where she performed multiple regional and global roles in the Services domain, including managing orchestration and assurance for large global enterprises.
Desislava possesses strong operational experience, business acumen, passion for customers and industry skills. She is a leader of multicultural and remote teams and have been operating remotely for the last 10 years. Her passion for inclusion and diversity and supporting women in business inspired her to lead and implement a live multi-country, multi-timezone conference to celebrate and support women in business using Cisco’s technology and touches over 10k participants and 80+ locations across the globe annually.
Desislava was raised to believe that nothing is impossible. She is confident that the best things happen when one follows their passion and hers is a mission for helping build a better world where Bulgaria plays strong part in contributing to the next big innovations of humanity.
Desislava lives by the words of wisdom of the Chinese philosopher Confucius that goes like this: